Order Processing Services

Large or small quantity of orders, we process all quickly and efficiently.

We don't mind how you get your orders to us. You can send your orders to us by many methods. Send them by:

  • Email
  • Telephone
  • Fax
  • Batch Download (our preferred method)
  • E-Commerce Download
  • Call Center Download
  • Website Download
  • Database Download

Once we receive your order, our customer service personnel input your orders into the Medallion Fulfillment & Logistics order processing system. This allows us to track your orders and inventory in our computer system and to generate inventory and sales reports as you need them.

Our customer service reps then print out an invoice, packing slip, pick ticket, and shipping label for each order. These documents are then batched and sent to our warehouse team for picking & packing.

Our Pick & Pack service includes a quality control triple check of each order before it is shipped to assure completeness and accuracy of every order that leaves our warehouse.

e-Commerce Order Processing

We can process your eCommerce orders for you. We can either download batched orders from your online internet or e-commerce store control panel or you can email the order batches to us for processing. Either way, we make sure that your orders are entered quickly into our system and then pulled and shipped to your customers on a timely basis; keeping your ordering and supply process moving smoothly.

Credit Card Processing

Sometimes the logistics of setting up credit card authorization and credit processing for online stores can be a headache for a business. We have the technology and vendor relations in place to efficiently take that task over for all of your orders.

Working with Authorize.net or your selected credit card authorizing or Internet Gateway provider, we can authorize and then charge your customers for their orders and shipping costs with your Internet Merchant account quickly.

We have even found that clients using our preferred resources, have been able to solve authorization problems that can occur for stores selling to international customers or stores who frequently ship to location other than the billing address on record with the credit card company (such as for gift related items) that previously may have triggered transaction declines.

We understand the full authorizing and transacting process and work to streamline it for you so that you do not have to manage the daily tasks of credit card batching, reporting, and daily processing unless you want to do so.

Additional Order Processing Tasks

We also routinely provide additional services to our clients that help your business to operate smoothly. Some of these services are:

  • Accounts Receivables
  • Carrier Claims Processing For Incoming Shipments
  • Carton Shortage Claims Processing
  • Inventory Reporting
  • Sales Reporting
  • Custom Reporting Needs
  • Customer Service

New Technology on the Way To Help You Manage Your Account

We are right now in the process of creating new online account management tools for our customers. Soon you will be able to review order tracking and order processing online through your own unique client control panel. You will also be able to track your orders and monitor your sales with our new advanced tools. We are constantly looking for ways to improve our level of service to you our customer with new technology.

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Did you know?

Our software integrates with most of the popular shopping carts allowing you to manage your business more efficiently. Check out our shopping cart interface page now.

We Make Selling Online Easy!

The fulfillment process consists of inventory handling, warehouse management, order processing, packing and shipping, acceptance of new merchandise or returns, and order fulfillment.